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Frequently Asked Questions
How do I get started with Sabai Money Payment Gateway?
Simply register for an account, wait for approval (usually within 24 hours), generate your API keys, and start integrating. Check our documentation for detailed integration guides.
What are the transaction fees?
Our competitive transaction fees vary based on your volume. Contact our support team via WhatsApp or email for detailed pricing information tailored to your business needs.
Which banks are supported?
Our LaoQR integration works with all major Lao banking apps including BCEL One, JDB M-Banking, LDB M-Banking, APB Mobile, and many more.
How long does it take to receive payments?
Payments are instant! When a customer pays via their banking app, you receive real-time notifications via WebSocket and the funds are credited to your wallet immediately.
Can I withdraw my balance?
Yes, you can request withdrawals from your dashboard. Withdrawals are processed within 1-2 business days to your registered bank account.
Is my data secure?
Absolutely! We use bank-grade encryption and follow industry best practices to ensure your data and transactions are completely secure. Read our Privacy Policy for details.
Do you offer technical support?
Yes! Our technical support team is available 24/7 via WhatsApp at +856 20 9777 8968 to help with integration, troubleshooting, and any technical questions.
Can I test the API before going live?
Yes, you can create test payments with small amounts (1,000 - 10,000 LAK) to verify your integration works correctly before processing real transactions.
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